Update 22.01.06 14.29 EST: I got reply from abuse @ Hostdepartment.com today, and they have also sent a mail to Admin (Frank) at Eastendhosting.com he have violated their TOS sending that e-mail he sent out to Senchihost.
Update 06.01.06 01.24 EST: Eastendhosting are sending out info about me to other hosting companies.
Update: 21.12.05 23.20 GMT: Frank uses false GeoTrust seal on his page southshorehosting.com
I canceled my account, and did recive VERY bad customer support. Read the mails here:
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And here are their Privacy Policy |
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I used whois.sc to check the IP used when sending out the e-mail: |
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I sent a e-mail to admin@eastendhosting.com and got a reply back now: |
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And the reply was from the same IP as the first e-mail: 69.37.165.243 |
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Reply from Hostdepartment.com abuse department today (22.01.06) |
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And the mail to Admin (Frank)....He have violated their TOS sending this mail to Senchihost |
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======== CUT HERE =========
This is a receipt that your ticket was successfully received:
Created: Dec 21, 2005 2:23:39 AM
Last Mod: Dec 21, 2005 2:23:39 AM
[Dec 21, 2005 2:23:39 AM]
Q: Hello.
I want to cancel my account. Your plan has to little bandwidth, and your server have to much downtime.
You tell that you have a uptime at 100%, but with hyperspin I only get: 99.712% since 11.dec
http://www.hyperspin.com/publicreport/28838/8621/3/53605
So I will use my money back guarantee.
sincerely
Kenneth Myhre
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| Reply 1 : |
down time maybe your brain has down time but not our server as for band with
5000gb is too little
fine what is your user name..
Frank _____Admin.
Happy Holidays...
http://www.eastendhosting.com
----- Original Message -----
From: < tecsupport@eastendhosting.com>
To: < domain@myhxxxxxxxx.net>
Sent: Wednesday, December 21, 2005 5:23 AM
Subject: Confirmation: Cancel account. #629664
> ======== CUT HERE =========
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| Reply from me: |
-------- Original Message --------
Subject: RE: Confirmation: Cancel account. #629664
From: "Kenneth Myhre" <domain@myhxxxxxxxx.nett>
Date: Wed, December 21, 2005 5:40 am
To: "'admin'" <admin@eastendhosting.com>
Cc: <domain@myhxxxxxxxx.nett>
My username are: myhken
And I only have 45 GB bandwidth, so not 5000GB. Maybe that's your total
bandwidth?
And your reply....I'm not very happy with a reply like that. Do you say that
hyperspin show me incorrect stats? That my server has not been down 7 times
since 11 dec? I'm also using hostdepartment to one other domain, and I have
much downtime on that account also. So what make you so special that your
server never have downtime, butt all other server at HD have?
Sincerely
Kenneth Myhre |
| Reply2: |
-------- Original Message --------
Subject: Re: Confirmation: Cancel account. #629664
From: "admin" <admin@eastendhosting.com>
Date: Wed, December 21, 2005 5:38 am
To: <domain@myhxxxxxxxx.net>
I just love this your on plan D 45gb you know who users that NO one you site
is not even up 45 minutes down time for the entire year my friend is for
server up grades whats more funny this site that we host -
http://www.wtnh.tv-abc news new york,,, uses 40 gb
abc news conn uses 30gb you need to get your fact right
refund no problem
e-mail billing@eastendhosting.com
refund no problem
Frank _____Admin.
Happy Holidays...
http://www.eastendhosting.com |
| Reply from me: |
-------- Original Message --------
Subject: RE: Confirmation: Cancel account. #629664
From: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
Date: Wed, December 21, 2005 5:49 am
To: "'admin'" <admin@eastendhosting.com>
Cc: <domain@myhxxxxxxxx.net>
You have to serious work with your client relations. You are the rudest
person who I have ever dealt with.
And Ok, my site are not up. I had this account so I could test your server
uptime, uplink speed and support. And you have shown me that your handling
of clients (me) are very bad, your server uptime are NOT 100%, and your
uplink at around 300-500kb/s.
You writes like h***, you have poorer English than me, and I writes bad
English.
I will post this replies on WHT, so people can se what kind of support and
treatment they get from Eastendhosting. Keep up the "good" work Frank.
Sincerely
Kenneth |
| Reply 3: |
-------- Original Message --------
Subject: Re: Confirmation: Cancel account. #629664
From: "admin" <admin@eastendhosting.com>
Date: Wed, December 21, 2005 5:49 am
To: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
first off I just got up no coffee your control panel says
vg: 4,919.7/45000 MB that id 45 gb in lay mans terns 1011=mb is 1 gb
its the nexus ser that has the problems it was being dos attacked for 2
weeks
as for H>D that my brother in law.....by the way I have a solution
that the cpanel which is on my other server is never down
on my other server unlimited everything
link to cpanel
http://southshorehosting.com/Unlimitedcpanelhosting.html
click the link and see where you end up back at eastend but this is a cpanel
server
Frank _____Admin.
Happy Holidays...
http://www.eastendhosting.com |
| Reply 4: |
-------- Original Message --------
Subject: Re: Confirmation: Cancel account. #629664
From: "admin" <admin@eastendhosting.com>
Date: Wed, December 21, 2005 5:56 am
To: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
you post what ever you want and you will be sued for slander I have family
in Norway by the way my wife is from there and here brother is a lawyer
and for the record
http://www.siteuptime.com/users/statistics.php?Action=Stat&UserServiceId=7152
Frank _____Admin.
Happy Holidays...
http://www.eastendhosting.com
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| Reply 5: |
-------- Original Message --------
Subject: Re: Confirmation: Cancel account. #629664
From: "admin" <admin@eastendhosting.com>
Date: Wed, December 21, 2005 5:58 am
To: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
buy the way this site is free save you some money
http://www.siteuptime.com/company.php
Frank _____Admin.
Happy Holidays...
http://www.eastendhosting.com |
| Reply from me: |
-------- Original Message --------
Subject: RE: Confirmation: Cancel account. #629664
From: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
Date: Wed, December 21, 2005 6:08 am
To: "'admin'" <admin@eastendhosting.com>
Cc: <domain@myhxxxxxxxx.net>
What, are you threatening me? Will your family in Norway come and get me?
And I'm not afraid of your brother in law, bring it on. Sue me as much as
you like. And then you will see that I'm not the person you want to mess
with. But nice work Frank. More info to all WHT readers.
Sincerely
Kenneth
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| Reply 6: |
-------- Original Message --------
Subject: Re: Confirmation: Cancel account. #629664
From: "admin" <admin@eastendhosting.com>
Date: Wed, December 21, 2005 6:09 am
To: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
I am not -customer service, we have 77,000 accounts here 2,000 clients are
clueless not downtime is server up grade not site down time
you have to e-mail billing for the refund that was 2check out i belive..
use sales@eastendhosting.com
Frank _____Admin.
Happy Holidays...
http://www.eastendhosting.com
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| Reply 7: |
-------- Original Message --------
Subject: Re: Confirmation: Cancel account. #629664
From: "admin" <admin@eastendhosting.com>
Date: Wed, December 21, 2005 6:13 am
To: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
your account has been closed
refund is in progress
ale Total: $ 9.95 US Dollars Norwegian Kroner: ¤ 69.66 Total Refunds: $ 9.95
US Dollars Payment: credit card Card Mask: ( Visa ) AVS: XX CVV: NA
Frank _____Admin.
Happy Holidays...
http://www.eastendhosting.com |
| Reply from me: |
-------- Original Message --------
Subject: RE: Confirmation: Cancel account. #629664
From: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
Date: Wed, December 21, 2005 6:25 am
To: "'admin'" <admin@eastendhosting.com>
Cc: <domain@myhxxxxxxxx.net>
Thank you for the help.
Looking forward to the law suites. I'm now updating my web pages and will
cut and past from the communication between you and me.
Sincerely
Kenneth |
| Reply 8 |
-------- Original Message --------
Subject: Re: Confirmation: Cancel account. #629664
From: "admin" <admin@eastendhosting.com>
Date: Wed, December 21, 2005 6:26 am
To: "Kenneth Myhre" <domain@myhxxxxxxxx.net>
grow up
Frank _____Admin.
Happy Holidays...
http://www.eastendhosting.com |
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| A good and big company: with 105.000 customers.....and Frank are the admin.....hehe...nice try |
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| And the story are getting better and better: False GeoTrust seal on his page.....nice work!! |
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| And this are a server with NO downtime......ps: I have removed the test now sice my account has been removed. |
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Nice work from Hostdepartment, sothshorehosting and eastendhosting.com...uses false GeoTrust seals. Keep up the good work Frank! |
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Update 19.12.05: Eastendhosting tells people that they have 100% server uptime and have a link on their page. But since 11.december my server at Eastendhosting have been down 6 times, for total 35 minutes, thats 99.692 %.
I signup for Plan D Windows - 45 GB storage - 45 GB bandwidth @ $9.95/mo
Website:http://eastendhosting.com
Signup time: 11.12.05 - 01.48 GMT
Server was ready: 11.12.05 - 18.18 GMT
I allready have some problems. The server they use for FTP are not working with my username and password. Their filemanager are not working. The download speed stops around 1.1MB/s And the upload speed are around 400KB/s = 4mbps uplink? ( I have a 100mbps port so the limit are not here)
Here are some screenshots from the prosess:
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I'm using the Plan D Windows plan @ $9.95 /mo |
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Eastendhosting are a Hostdepartment.com reseller |
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And here are the start mail - ready to start using my new site: |
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Nice with 45.000MB free space on a webhost to $9.95 |
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Ready to use filemanager to transfer some files |
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But no Filemanager at Eastendhosting.com - So next step - use FTP |
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But no luck with the server - username and password they told me in the start mail. Tried to change password, but still no luck. I had to create a domain, and use the IP I got for the domain. |
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Ready to transfer - 45.000 MB of free space. But only 429 KB/s --- Not very good. I will never use 45.000MB on this server. |
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3% on my 100mbps port. So I have no problem with transfering the file |
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I had to download the file also, and as you see the download speed are 1.0 MB/s - so a SLOW line from eastendhosting |
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I changed my CP look, a lot better that the look/scin that I got at the start |
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I did upload 6.3 GB so it is possible to fill the server. maybe I will use this to backup after all....still no reply from Canaca |
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On their page: Eastendhosting has an uptime of 100% for the past 98 days. |
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Here are my hyperspin report: Uptime 99.692% since 11.12.05 |
(c) by Kenneth Myhre -2005
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